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  • Cancellation conditions
    We offer flexible cancellation conditions. If you are unable to attend your experience, please email info@urbantours.com.au at least 24 hours before your reservation start time for a full refund.
  • What do I do if I am running late?
    Aim to arrive at least 10 minutes prior to your game time. Your experience may not be guaranteed if you arrive late to your scheduled time.
  • Are dogs allowed on the adventure?
    Unfortunately you will need to leave your K9 friend at home. The games take place in and around Queen Street Mall which unfortunately prohibits dogs. This excludes service dogs.
  • What happens if it is raining?
    Our experiences still go ahead if it is light rain. We do recommend to take an umbrella though! In case of a severe weather event, your experience may need to be postponed or cancelled. We check weather updates leading up to the day of your booking.
  • What happens on a hot day?
    We want to make your experience an enjoyable one. Sometimes Brisbane's weather can become quite hot and occasionally your reservation may need to be postponed or cancelled (with a full refund). If temperatures are forecast for above 34 degrees Celsius, we will need to cancel the reservations.
  • Are there toilets on route?
    There are a few opportunities along the route where public toilets are located.
  • What do I need to bring?
    We suggest a hat, comfy walking shoes, maybe a snack and some water.
  • What should I wear?
    You will be outside so wearing a hat, sunglasses, and long sleeves are recommended. Comfy walking shoes are a must.
  • How far do we walk?
    The Best of Brisbane Walking tour covers approximately 6.5 kilometers (4 mile)
  • Where do we meet?
    Your guide will meet you at Post Office Square in Brisbane. If you are catching a ride share, use the address 260 Queen Street.
  • How do I get to the meeting point?
    Taxi and ride share Put your address of 260 Queen Street into your desired location. This will stop next to the park. Public Transport Central Station is the closest station. It is less than five minutes walk to Post Office Square park. Parking Secure Parking offers parking underneath Post Office Square Park starting from $10. Wilson Parking offers parking close by from $7. 140 Elizabeth Street is approximately 5 minutes walk.
  • Do I need to bring anything?
    For the game, you will be given a game bag with tools to help with your challenges, pens and paper. We recommend to bring a bottle of water and to dress appropriately for the weather. Please bear in mind the game is played outside and you will be walking about 2.2 kilometres.
  • How many people are in a team?
    Teams are between 2-6 players. Once you have more than 6 players, you will be given another game bag and will compete as teams.
  • How long does a game take to play?
    Games can take up to two hours to play. You do receive bonus points for completing a game within 90 minutes.
  • Are there actors involved in the game?
    You will meet your game host who will be in character throughout the game. Everyone in between will be the general public. This doesn't mean you can't play a character.
  • Can children under the age of 12 play?
    Yes, your child under the age of 12 can accompany you in the game without needing to purchase a ticket. Our wizard game is the easiest to play where as our Detective Game and Spy Game are aimed at 14 years and older. Anyone over the age of 11 needs to purchase a ticket.
  • Do I have to be physically fit to play?
    The game takes place on the streets of the CBD and covers roughly 2.2 kilometers. There are no stairs and the ground is mostly flat.
  • Is there a minimum age requirement?
    The game is aimed at people aged 14 and above. Any participant under the age of 18 will require a legal parent or guardian to accompany each team.
  • Where does the game take place?
    The games are place outside and around the Brisbane CBD. Each each game takes a slightly different route but a map is provided. The challenges use local history markers and are not able to be moved to another location.
  • Is the game based on an app?
    No, use your game bag and its contents to complete challenges. You will be given a map to help navigate.
  • Where does the game start?
    The games start Reddacliff Place, otherwise known as Brisbane Square (opposite the Treasury Casino)
  • Can I join my friends if I have played before?
    You are more than welcome to join your friends if you have played the game before. The walk around the city is a great way to catch up between challenges.
  • Can I play if I have had alcoholic drinks?
    Any player who is intoxicated unfortunately will not be able to participate. We can help organise a venue for after the game if you do like to celebrate.
  • Is Brisbane Street Games a good team building activity?
    Yes, teams will need to work together to solve the challenges and clues. Leadership qualities can shine as teams work together. See why our customers have left five star ratings on Facebook, Google Reviews and Tripadvisor.
  • Specific questions on accessibility
    Brisbane Street Games aims to be safe and accessible for everyone. We hope the below information helps but if you do have any questions, please email info@brisbanestreetgames.com or phone 0421 641 395.
  • Brisbane Street Games equipment
    Each of the games cover roughly 2.2kms throughout the Brisbane CBD. There are no stairs in the games. The game books are written in 14pt font size. Each challenge uses local buildings and history plaques which are immovable objects.
  • Accessible toilets
    There are toilets en route located at Uptown David Jones Centre Winter Garden Centre City Botanic Gardens (Guided Walking tour and Spy Game only) Alternative toilets can be found on the National Public Toilet Map
  • Links for Brisbane Street Games maps
    Below are the links to each game route map. The red line shows the easiest route. Detective Game Wizard Game Spy Game Family Wizard Game
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